Gaming on bj9 is about entertainment, not a way to make money. We want you to play responsibly, stay within your limits, and keep gaming from having a negative impact on your life. This page has all the tools and guidance bj9 offers to keep you safe.
Responsible gaming means playing with awareness — understanding your limits, keeping to a budget, and treating gaming as one part of life, not your whole life. At bj9, this belief is at the heart of everything we've built.
Adding a bit of excitement while watching a cricket match, or gaming with friends on the weekend — that's healthy entertainment. But when gaming starts affecting your sleep, your family, or your finances, it's time to take notice.
Bj9 wants you with us for the long haul — healthy, happy, and having fun. That's why we don't just offer games; we also provide tools to help you game responsibly.
Gaming is not a reliable way to earn money. Be mentally prepared for both wins and losses, and only bet what you can afford to lose without it affecting your daily life.
Ask yourself the following questions:
No worries — the bj9 support team is always ready to help. Use the tools below.
These tools are available right in your account. Use them whenever you need.
Set a maximum daily, weekly, or monthly deposit amount in BDT. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.
Set a maximum amount in BDT you're willing to wager over a given period. If you reach that limit, the system will automatically stop you from placing further bets.
You can also set a loss limit so that once you've lost a set amount in a session, you can no longer continue playing.
Set a time limit for how long you play in one session. When the time is up, bj9 will send you a reminder and block access if needed.
Set up break reminders at regular intervals. This feature will notify you how long you've been playing and show you a summary of your wins and losses.
Lock your account for a set period (from 1 week up to 5 years). During this time, the account cannot be reopened under any circumstances.
This is a sample image for illustration. Set your own limits in your account settings.
After logging in, click the profile icon in the top right corner and look for the "Responsible Gaming" option.
Choose what works for you — a short Cooling Off period or a longer Self-Exclusion.
You can choose any duration from 1 week up to 5 years. A permanent closure option is also available.
Once Self-Exclusion is confirmed, your account cannot be reopened before the chosen period ends.
You can also reach us directly via live chat — our team will act immediately, no questions asked.
Gaming addiction doesn't happen overnight. Problems build gradually. If you notice any of the signs below in yourself or someone close to you, it's important to pay attention.
Chasing losses and being unable to stop
Neglecting family, friends, or work because of gaming
Borrowing money to play beyond your budget
Feeling restless, irritable, or angry when unable to play
Lying about or hiding gaming activity
Sleep problems or losing focus due to constant thoughts about gaming
If you recognise these signs, there's nothing to be embarrassed about. Reach out to the bj9 support team or a specialist — asking for help takes courage.
Before you play, decide how much BDT you're willing to spend and stick to that limit.
Decide in advance how long you'll play each day. Set an alarm to keep yourself on track.
Gaming is entertainment, not a source of income — just like going to the movies.
Take a break after every 30–60 minutes of play. Get up, stretch, and drink some water.
Gaming is just one small part of life. Make time for family and friends.
Review your total deposits at the end of each month to keep track of your spending.
Let's be straightforward — bj9's business is built on people enjoying themselves. But if gaming is causing anyone harm, that is not acceptable to us. Responsible gaming isn't just a rule; it's a core part of who we are.
Since bj9 was founded, we have believed that a happy, healthy member is one who stays with us for the long term. That's why we don't just offer bonuses — we also provide responsible gaming tools that genuinely make a difference.
No one under 18 may open an account or play on bj9 — no exceptions. Age is verified at registration, and ID may be requested if there is any doubt. If you have children or teenagers at home, protect your devices with a PIN or password.
If you suspect a minor has registered an account by mistake, contact our support team immediately. We will take action right away.
Gaming addiction is a real problem, but it can be overcome. Millions of people around the world have returned to healthy lives with the right support. At bj9, we don't hide from this issue — we want to help, directly.
If you notice signs of addiction, the first step is to acknowledge it. Then use bj9's self-exclusion tool, let someone close to you know, and seek professional help.
If someone in your family is spending too much time gaming or running into financial trouble because of it, approach them calmly rather than with anger or blame. Let them know you're concerned because you care about them. You can also contact bj9 support to request self-exclusion on a family member's behalf.
Remember, you don't have to face this alone. bj9's 24/7 support team is always here for you.
We promise — for any responsible gaming request, we will help you without questions and without delay. Your well-being matters to us more than any revenue.
Bj9 is always by your side with a commitment to responsible gaming. Join today for a safe and enjoyable experience.
Committed to Responsible Gaming · 18+ Only · 24/7 Support